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Terms of Service

Dear customer,

Through enjoying the services provided by this web site, you will be engaged to these conditions of use and other relevant policies and rules. If you disagree with any item of this policy, you should stop using our website.

Privacy policy

Your privacy is important to us. That is why we do not disclose any Personal information to third parties. Also, we take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We collect Personal Information when you knowingly provide it, including when you register for the Site, provide feedback, request information, submit an order. Personal Information is information that may be used to identify or locate an individual or a company, like a person’s full name, company name, VAT id, postal address, e-mail address, or phone number, as well as other non-public information that is associated with this Personal Information. We use your Personal Information to administer your account and provide you services, to send communications and administrative emails, to respond to your inquiries, and to send marketing and product update messages.

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence to disclose your personal information.

 

Your Account

If you decide to use our website, you are responsible for keeping secrete of your account information and password and restricting the entry to your computer and you also approve to respond all the activities with your account and password. We don’t sell products to children but sell children’s articles to adults.
If you still do not reach the age of 18, you are justified to decide by yourself to refuse services, close account, delete or edit content and cancel order only when you’re under the supervision of your parents or guardians and within the scope of relevant international laws.

We have rights (but not obligation) to censor and edit or delete any activities or content. We are not responsible for the submission of messages from you or any third parties.

While you are subscribed to our services as an account holder, FashionWarehouse.eu and KidsWholesale.eu have rights to send you relevant product update information.

You can use your account to send a purchase order online (from this site) or by  e-mail.

 

Guaranteed BEST Pricing

We offer the lowest prices guaranteed! If you find a lower advertised price on any item we carry, WE WILL MEET or BEAT IT. The exception is when it is below our own cost.
There is no price matching after the order is processed.

 

Fraud protection


Protecting our customers and ourselves from being victims of fraud is something that we take very seriously. We validate every order with information provided by financial institutional information. Orders occasionally require additional verification even after it is authorized, to avoid false purchases. We require full payment to be completed before we send an order to the customer. We may contact every new customer by phone, email or IM to reduce our exposure to fraud.

 

Return policy

We pride ourselves in the quality and fit of our clothes. Should you find any item to be materially defective, the item must be returned in the same condition as it was sent within 7 days after receiving the garment unwashed, unworn and with the original tags affixed. Although we check all merchandise for defects and damage prior to shipment, it is the buyers responsibility to check the product upon arrival to make sure it is free of any defects. Damaged goods due to client negligence or items without their tags will not be accepted for refund.

Please login to your account and view your prior order. If you are within the 7 day return period you can send by e-mail your specific request. This request will then be reviewed by your customer service manager.

We suggest you send the package by registered or insured mail since we will not be responsible for items lost or damaged while shipping.

All requests will be processed after our returns department inspects and verifies the condition of the item. Return credits take approximately five to seven business days to process upon receipt of the item.

Shipping charges are not refundable.

We reserve the right to send out an exchange unit, issue a refund, or provide store credit.

 

Copyright

All the information posted on the web site such as statement, text, diagram, sign, button icon, image, audio document segments, digital download, data edit and software belong to the property of Kids Wholesale Ltd., under the protection of the Copyright Law of the European Union and the International Copyright Law.
The compilation of all the information on our website is the exclusive property of Kids Wholesale Ltd., under the protection of the Copyright Law of the European Union and the International Copyright Law.

The current Terms of Service, exchange and return policies are subject to change without notice.